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MathieuVandenHautte's avatar
MathieuVandenHautte
Steel Contributor
Jan 03, 2023

FSLogix 2210 (2.9.8361.52326) bugs: black screen and log off issues

Hi all, there seem to be a couple of bugs in FSLogix 2210 (2.9.8361.52326): some users experience a black screen when logging on (loading their profile may take up to 10-15 minutes), session logoffs ...
Zeno152's avatar
Zeno152
Copper Contributor
Jan 16, 2024
That issue, according to Microsoft, should have been fixed for the 2210 HF1 version:
https://learn.microsoft.com/en-us/fslogix/overview-release-notes
"Fix: Resolved an issue where users would be stuck at a black screen as a result of attempting to empty the Recycle Bin prior to roaming."

But it could still be there tbh.

I'd try with a previous version. We're using 2201 HF2 and it works fine. Or you could try upgrading to the 2210 HF2 or to the latest available, the 2210 HF3 Preview (even though I'd be careful with that one).
bsch2704's avatar
bsch2704
Copper Contributor
Jan 17, 2024

I've tested FSLogix 2210 HF3 Preview yesterday with no success. But I'm a big step further. The Windows Search service stucks in 'StartPending' state, which blocks FSLogix from loading fully. The workaround currently is to stop the process searchindexer.exe, what causes the wsearch service to start and reload this process. After that no black screen appears.