Forum Discussion
FSLogix with O365 Container on RDS 2019 Server, some users Intermittently get "The information store
Any further updates on this?
The environmental consistencies between those that are having the problem seem to be:
- Windows Server 2019 Remote Desktop Services.
- Multiple session hosts.
- User profile disks/FSLogix.
- Microsoft 365 apps.
Chris House Sorry Guys I totally forgot this one.
Yes I resolved the issue, The root cause was the fslogix not roaming following component with their roaming profile which is crucial for the MS365 authentication especially after the Moderne authentication pushed by MS365 recently.
So after adding the following to the redirections.xml these components can be roam ,That fixed my issue.
Create GPO to add the following Registry key or manually create:
HKEY_LOCAL_MACHINE\Software\FSlogix\Profiles
KeepLocalDir DWORD 1
Contents of redirections.xml file:
<?xml version="1.0" encoding="UTF-8"?><FrxProfileFolderRedirection>
<Excludes>
<Exclude Copy="0">AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy</Exclude>
<Exclude Copy="0">AppData\Local\Packages\Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\TokenBroker</Exclude>
</Excludes>
</FrxProfileFolderRedirection>
alternatively, You can enable SSO + Azure AD join session hosts or VDIs will resolve the issue completely.
Interestingly enough this is listed on fslogix known issue but My Microsoft engineer still going here and there and couldn't figure this out yet.
refer the link
https://learn.microsoft.com/en-us/fslogix/troubleshooting-known-issues#azure-ad-broker-directories-and-apps