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MathieuVandenHautte's avatar
MathieuVandenHautte
Iron Contributor
Jan 03, 2023

FSLogix 2210 (2.9.8361.52326) bugs: black screen and log off issues

Hi all, there seem to be a couple of bugs in FSLogix 2210 (2.9.8361.52326): some users experience a black screen when logging on (loading their profile may take up to 10-15 minutes), session logoffs ...
bsch2704's avatar
bsch2704
Copper Contributor
Jan 15, 2024

We use 2210 hotfix 1 with no issues so far. Now we have black screens after logon. This starts with Windows 10 22H2 patches october 2023 (kb5031445), december 2023 (KB5033372) and january 2024 (kb5034122). No issues with october 2023 (KB5031356) patch and older. FSLogix 2210 hotfix 2 doesn't help. All users are affected.

RoamRecycleBin DWORD 0 doesn't help.

 

event log warning:

"The login notification subscriber <frxsvc> needs some time to process this notification event (StartShell)."

AAranda803's avatar
AAranda803
Copper Contributor
Jan 16, 2024

bsch2704 Check the below registry string. Make sure that it only shows "UsrLogon.cmd" without quotes in the AppSetup value. For some reason all of my machines that were having the issue had "UsrLogon.cmd,CitrixFiles.exe /fork". After removing the Citrix part and leaving only "UsrLogon.cmd" in the string it worked perfectly. I found it by comparing some of my other working machines. 

 

 

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\AppSetup

  • bsch2704's avatar
    bsch2704
    Copper Contributor
    Jan 16, 2024
    There is no AppSetup reg key

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