Forum Discussion
MathieuVandenHautte
Jan 03, 2023Iron Contributor
FSLogix 2210 (2.9.8361.52326) bugs: black screen and log off issues
Hi all, there seem to be a couple of bugs in FSLogix 2210 (2.9.8361.52326): some users experience a black screen when logging on (loading their profile may take up to 10-15 minutes), session logoffs ...
AAranda803
May 19, 2023Copper Contributor
Guys, I am on the latest version 2210 Hotfix 1 with the below settings enabled and some of my users are still getting stuck on the Black Screen. I have shown them how to launch task manager and run explorer.exe and this brings up the desktop and everything works fine but its getting old. Any suggestions?
CleanupInvalidSessions
RoamRecycleBin
VHDCompactDisk
RoamIdentity
CleanupInvalidSessions
RoamRecycleBin
VHDCompactDisk
RoamIdentity
vuser_anon
May 19, 2023Copper Contributor
On the 2210 release the issue was the RoamRecycleBincausing . Did you happen to disable to see if thats it?
We had the blackscreen on a brevious release as well but I was caused by our dlp software.
We had the blackscreen on a brevious release as well but I was caused by our dlp software.
- AAranda803May 24, 2023Copper Contributor
vuser_anon I tried disabling but still running into the issue.
- Zeno152Nov 18, 2023Copper Contributor
AAranda803 Hello, did you ever come with a solution for this issue?
We are experiencing the same problem. We tried with many solutions found online, as:
- upgrading/downgrading FSLogix version- setting up a new File Servers for VHDX profiles
- reverting updates made to the VDIs
- disabling antivirus
nothing helped, users are stuck with a black screen for 10-20minutes at login and all I can see from the logs is a gap of 10-20minutes from one operation to the other, in particular when FSLogix tries to lock the ODFC.vhdx disk.
Any help is appreciated.
Thanks
Zeno