Forum Discussion
FSLogix 2210 (2.9.8361.52326) bugs: black screen and log off issues
Hi all, there seem to be a couple of bugs in FSLogix 2210 (2.9.8361.52326): some users experience a black screen when logging on (loading their profile may take up to 10-15 minutes), session logoffs ...
Hey there,
Not sure if youve heard back from Microsoft regarding this issue but it looks like the have formally logged it into a bug tracker:
https://learn.microsoft.com/en-us/fslogix/troubleshooting-known-issues?source=recommendations#black-screen-at-sign-in-or-sihostexe-application-hanging
It appears that the issue is caused when the service attempts to empty the recycle bin at login. Not sure why it would do this if its roaming it but there you have it. I always keep my recyclebin empty which is why i could not reproduce it. Once i saw this I tested by adding something into the recycle bin and was able to reproduce the issue.
It sound like we will be getting a hotfix soon. The workaround is to disable the recyclebin roam feature either via gpo or registry. Registry modification is quick via PS (or reg.exe):
Set-ItemProperty HKLM:\SOFTWARE\FSLogix\Apps -Name RoamRecycleBin -Type DWORD -Value 0 -PassThru
https://learn.microsoft.com/en-us/fslogix/reference-configuration-settings?tabs=profiles#roamrecyclebin
Not sure if youve heard back from Microsoft regarding this issue but it looks like the have formally logged it into a bug tracker:
https://learn.microsoft.com/en-us/fslogix/troubleshooting-known-issues?source=recommendations#black-screen-at-sign-in-or-sihostexe-application-hanging
It appears that the issue is caused when the service attempts to empty the recycle bin at login. Not sure why it would do this if its roaming it but there you have it. I always keep my recyclebin empty which is why i could not reproduce it. Once i saw this I tested by adding something into the recycle bin and was able to reproduce the issue.
It sound like we will be getting a hotfix soon. The workaround is to disable the recyclebin roam feature either via gpo or registry. Registry modification is quick via PS (or reg.exe):
Set-ItemProperty HKLM:\SOFTWARE\FSLogix\Apps -Name RoamRecycleBin -Type DWORD -Value 0 -PassThru
https://learn.microsoft.com/en-us/fslogix/reference-configuration-settings?tabs=profiles#roamrecyclebin
we've got the same issue and could workaround with disable the recycle bin. thanks so far guys!