Forum Discussion
Error copying profile (0x00000001): Incorrect function.
MicrosoftGuidoRacamato thanks for reporting this issue. Can you please tell us more about your AV/Security solution in place? Do you have the AV settings as per Prerequisites for FSLogix - FSLogix | Microsoft Learn?
- I've confirmed that there's no AV (antivirus) in place. I've also managed to reproduce this issue in at least three different environments.
- Gonzalo_ReynaThanks for reporting this. We will investigate this internally.
- We also experienced this error and issue. Extensive troubleshooting of the current version of FSLogix yielded no successful results, just the "Error copying profile (0x00000001): Incorrect function." Testing with older versions as suggested shows the command works on those.
We are using Sophos, but I believe the issue is that when the registry file is created the file is not written/closed when it tries to back it up and copy it. The reason I believe this is because when you run it the second time, it backs up the one that did get written (you can remove some entries in order to change the file and this is the one that gets backed up), then a new file like the original is written. So the logic at this stage needs reviewing. I could spend more time running some tools to confirm this, but really after giving Microsoft this much information you should be able to go and fix it. We believe in the community and would very much appreciate you looking into this issue and ideally fixing it and rolling out an update 5 version of FS Logix. What we are having to do right now is perform the migration with version 2, then upgrade to version 4 post migration. Thanks to Gonzalo Reyna for looking further into this and to Guido Racamato for providing further information. Best wishes to everyone 🙂
