Forum Discussion
2210 HF4 still broken on Server 2019 and new Teams
- OK, if anyone is interested, I got to the bottom of this issue. I had to remove the following entries from my redirections.xml file as New Teams was causing the system to keep the files in these folders locked after logoff. (This only occurs on Server 2019, not Server 2022)
<Exclude Copy="0">AppData\LocalLow</Exclude>
<Exclude Copy="0">AppData\Local\D3DSCache</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\IdentityCache</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\OneAuth</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\TokenBroker</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\Windows\Caches</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\Windows\Explorer</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\Windows\IECompatCache</Exclude>
<Exclude Copy="0">AppData\Local\Microsoft\Windows\iecompatuaCache</Exclude>
Once these were removed, the local_<user> folder was successfully being deleted.
NOTE this is my standard xml file that i've been using for years and hasworked without incident, and still works on Server 2022. Definitely an issue with New Teams on Server 2019.
Note the LocalLow was removed but it was only a couple of files in the Microsoft subfolder that was causing the issue.
the primary Microsoft article for deploying new Teams in VDI/Session hosts had been updated near the end of July to include additional requirements for roaming. Please see
https://learn.microsoft.com/en-us/microsoftteams/new-teams-vdi-requirements-deploy#profile-and-cache-location-for-new-teams-client
I have it working at another customer with same exclude/include set but have no clue why it does not work at a specific customer
<Exclude Copy="0">AppData\Local\Packages\</Exclude>
<!--Microsoft New Teams-->
<Exclude>AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Logs</Exclude>
<Exclude>AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\PerfLog</Exclude>
<Exclude>AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\WebStorage</Exclude>
<Exclude>AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\GPUCache</Exclude>
<Includes>
<Include>AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\</Include>
</Includes>
So redirections.xml should be correctly configured