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madame206's avatar
madame206
Brass Contributor
May 06, 2020

Your message couldn't be delivered because messages to the recipient require approval by a message m

We have a rule set to send certain emails to be approved, but whenever we choose reject or approve, we get the message.

 

How can this be fixed?

 

Also, the approve or reject options only show up in Microsoft Online and not in outlook.

 

Delivery has failed to these recipients or groups:

Microsoft Exchange Approval Assistant (OrgExtensionProperties0_ED5B1323-0DC1-43D3-96C7-0049903548CF@gigs4u.onmicrosoft.com)
Your message couldn't be delivered because messages to the recipient require approval by a message moderator and no moderator was found.

 

This is likely a temporary problem. Try to resend the message. If it can't be delivered a second time, forward this message to your email admin.

For Email Administrators
This error occurs if the system can't find the message moderators for an address. This is usually a temporary condition. (For example, a moderator's address changes after the approval message is created but before approval is granted.) This issue can usually be resolved by sending the message a second time after changes to the moderator's address have had time to replicate throughout the system.

For more information, see DSN 5.7.126 Errors in Exchange Online and Office 365.



 







 

  • There's an ongoing SIE for that, EX211611. Open a support case if you haven't done so already.

      • VasilMichev's avatar
        VasilMichev
        MVP

        Sorry, SIE stands for Service Interruption Event, basically an issue on Microsoft's side. You can see those listed under the Service Health Dashboard in the admin center.

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