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User unable to receive external emails after changing the last name (email)
Hello, we have a user who changed his last name, and for that reason we changed the last name and email address in Active Directory in hybrid mode (I mean the SMTP address in the ProxyAddress attr...
- The issue was resolved by deleting the SMTP primary address in Active Directory, syncing, and adding the same SMTP primary adress.
Hi Deleted,
our server is generating thr NDR messagge.
The email is the same on-prem and in Azure (also in Exchange Online).
We checked every attributes and settings in AD, Azure and Exchange. The user still cannot recieve external emails, just internal from out domain.
Anyone else maybe have experience or a solution with this case?
The issue was resolved by deleting the SMTP primary address in Active Directory, syncing, and adding the same SMTP primary adress.