Forum Discussion
User receiving appointments acceptances from a shared mailbox calendar without having access
MicrosoftIf the user is still receiving the updates this could be because of a corrupt rule. I will recommend you to first take a backup of all the rules and list of delegates.
Using MFCMAPI Go to >> Root Container >> Top of Information Store >> Inbox.
Right click “Inbox” > “Open Tables” > "Open Rules Table" and check for any rules with blank name where the value of PR_RULE_PROVIDER is "SCHEDULE+ EMS Interface" and delete it
Once done, send a test invite to the shared mailbox and check if the impacted user is still receiving a notification. Let me know if it works
Hi surajbudhani,
Thank you for your suggestion. I never used MFCMAPI, do I need to have full access to this mailbox to check the "rules table"?
Is this something you can check also with Powershell?
I will have a look at that and get back to you.
Many thanks!
Francesco
- surajbudhani
You wont be able to check this using PowerShell. You will have to configure the shared mailbox in Outlook online mode with full access permission and use MFCMAPI to check this. I have shared the download link in the previous reply.
On MFCMAPI >> Click on Tools >> Options >> Make sure the following two options are checkedAfter that:
On MFCMAPI Click on Session >> Login >> Select the profile >>Double Click on the Profile >> Root Container >> Top of Information Store >> Inbox.
Right click “Inbox” > “Open Tables” > "Open Rules Table" and check for any rules with blank name where the value of PR_RULE_PROVIDER is "SCHEDULE+ EMS Interface" and delete itOnce done, send a test invite to the shared mailbox and check if the impacted user is still receiving a notification. Let me know if it works.
So I need to create a different profile in outlook just for the shared mailbox and also assign a password in order to access it?
