Forum Discussion
unable to delete email in deleted item
As the message suggests, you've reached the RecoverableItems subtree quota and need to clean up a bit: https://docs.microsoft.com/bg-bg/exchange/security-and-compliance/recoverable-items-folder/clean-up-deleted-items
Alternatively, you can put the mailbox on hold, which will effectively extend the quota to 100GB.
- AlvinKangJul 23, 2020Copper Contributor
I had try run clean up but the email still inside the deleted items
Search-Mailbox -Identity "peter" -SearchDumpsterOnly -TargetMailbox "backup" -TargetFolder "Deleted" -DeleteContentThe search has Succeeded.Started by: Start Time: 23/07/2020 5:25:42 PM Size: 0 B (0 bytes) Items: 0 Results: Staff\Backup Errors: None Operations performed: Messages were copied to the target mailbox and deleted from the source mailbox. Query: Search Dumpster: True Logging: Basic Mailboxes to search: (1) staff\peter
See attachments for additional logging information when full logging is enabled.Get-MailboxFolderStatistics -Identity "peter" -FolderScope RecoverableItems | Format-Table Name,FolderAndSubfolderSize,ItemsInFolderAndSubfolders -Auto- AlvinKangJul 23, 2020Copper Contributor
If change -SearchDumpsterOnly to -SearchDumpster, will it solve my issue?
-SearchDumpsterThe SearchDumpster parameter specifies whether to search the Recoverable Items folder, which is the storage location in which items deleted from the Deleted Items folder or hard-deleted items are stored until they're purged from the mailbox database. By default, the Recoverable Items folder is always searched. To exclude the folder from the search, set the SearchDumpster switch to $false, for example,-SearchDumpster:$false
- VasilMichevJul 23, 2020MVP
You have to disable Single Item recovery first and remove any holds placed on the mailbox. It's all detailed in the article above.