Forum Discussion
Unable to Add Exchange 2019 Email Account (Ionos) to Outlook (New) on Windows 11
Hello everyone, unfortunately, I am unable to add my Ionos (Exchange 2019) email account to the Outlook Windows app. On Windows 10, it was still possible to manually configure an Outlook account, whi...
Had same issue and resolved it this way:
1 - Uninstall O365
2 - Install Outlook2024-64.exe downloaded from IONOS Exchange (xadmin.exchange2019.ionos.co.uk)
3 - Configure Outlook with IONOS exchange (should auto install and configure) - This will create an Outlook profile on the system.
4 - Uninstall Outlook - this will leave the outlook profile.
5 - Reinstall O365
6 - Configure Outlook with a Gmail account.
7 - In Outlook select help and on the ribbon will be revert to Outlook Classic. Fill in the feedback and hit save/send
8 - Outlook will open with your saved profile.
Finished