Forum Discussion
unable to add account to my outlook
hello i'm trying to connect my outlook 2021 on a on prem account in our exchange i enter the mail i want to add but ending with the same message again and again : not sure why. Thanks ...
hello OWA is working no issue , even on my phone i have this account but when i tries to use it on my outlook at work i get the error something went wrong.
i will tries to connect this account on another pc
i tries also to connect this account to another profile on my pc same error
i will tries to connect this account on another pc
i tries also to connect this account to another profile on my pc same error
It's great that you will use another PC to connect.
However, if it is a work PC, I will advice you contact your IT Admin to check for any changes on the account or device.
However, if it is a work PC, I will advice you contact your IT Admin to check for any changes on the account or device.
- well i am the it admin
i was unable to connect this account on the pc im using its a second account for me
not suer what change in the config of my pc that stop me to add this account in my outlook
ThanksHave you tried connecting it to another PC? Does it work? Also is Autodiscover enabled on the PC? to enable connection to Exchange.
- hello
i will test on a another pc
how can i check if Autodiscover is enable I'm running exchange on prem with outlook 2021
Thanks