Forum Discussion
technonath
Nov 10, 2022Iron Contributor
The sudden removal of public folder access in outlook on the web
Last week access to public folders was removed from outlook on the web with no announcement, does anyone know why? and why was the message centre not used to communicate this change ?
Now you get a banner saying "switch to outlook desktop to view public folders"
- SandraGouletBrass ContributorHave been using Public Folders since we moved to Outlook and Exchange Server years ago to implement a Company Wide Address book. When we moved to M365 and Exchange online it still functioned perfectly. Staff could use either the desktop app or the browser and access our company wide address book that only a number of staff have permission to maintain. Why fix or change what is not broken! I have not found an alternative implementation that works with M365 and the desktop app. Microsoft should provide adequate step by step documentation for an alternative method of providing the same functionality.
- technonathIron ContributorAccording to my sources, we should get a toggle switch by the 28th of April to switch it back to the old behaviour.
- SandraGouletBrass ContributorI am still having issues with this. Not available in the Brower on in the desktop app. Has anyone an update?
I still have access to them in OWA, but adding Gabe_Bratton just in case.
- Gabe_Bratton
Microsoft
I'm not aware of this change. The only issue I am tracking with Public Folders is that Owners can no longer delete them from the UI and temporarily have to use Powershell, https://learn.microsoft.com/en-us/alchemyinsights/owner-cannot-delete-public-folder
I'll ping my peers and ask them to post if they know anything about this change.- technonathIron Contributor
Gabe_Bratton Thank you for trying to find out about this, here is a screenshot of the message that we now see. It is so frustrating that communication of changes is now so disjointed in Microsoft.