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technonath's avatar
technonath
Iron Contributor
Nov 10, 2022

The sudden removal of public folder access in outlook on the web

Last week access to public folders was removed from outlook on the web with no announcement, does anyone know why?  and why was the message centre not used to communicate this change ?

 

Now you get a banner saying "switch to outlook desktop to view public folders"

  • SandraGoulet's avatar
    SandraGoulet
    Brass Contributor
    Have been using Public Folders since we moved to Outlook and Exchange Server years ago to implement a Company Wide Address book. When we moved to M365 and Exchange online it still functioned perfectly. Staff could use either the desktop app or the browser and access our company wide address book that only a number of staff have permission to maintain. Why fix or change what is not broken! I have not found an alternative implementation that works with M365 and the desktop app. Microsoft should provide adequate step by step documentation for an alternative method of providing the same functionality.
    • technonath's avatar
      technonath
      Iron Contributor
      According to my sources, we should get a toggle switch by the 28th of April to switch it back to the old behaviour.
      • SandraGoulet's avatar
        SandraGoulet
        Brass Contributor
        I am still having issues with this. Not available in the Brower on in the desktop app. Has anyone an update?
      • technonath's avatar
        technonath
        Iron Contributor

        Gabe_Bratton  Thank you for trying to find out about this, here is a screenshot of the message that we now see.  It is so frustrating that communication of changes is now so disjointed in Microsoft.

                                                             

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