Forum Discussion
Switch from hosted email to Exchange Online
Hi everyone
I have a small 365 tenant with around 20 users and currently our email is hosted with FastHosts. We use the Outlook desktop app and connect to our email using IMAP.
I have licenses for my users to use email on 365 so am going to update the relevant DNS settings to direct mail to our 365 tenant instead of FastHosts. All my users are setup in Exchange ready.
From what I understand, once the DNS changes have updated fully all mail sent to our domain will then go to 365 but I wasn't sure what I needed to do in the Outlook app. My users are going to migrate any existing mail manually so is it easier to get them to add the 365 mailbox as a separate account in the Account Settings menu:
I wasn't sure if I'd need to setup a completely new Outlook profile for them or whether the above would work?
Thanks in advance for any assistance.
- I did something similar recently and we took the same approach as there were only 5 mail users so the process was:
Before changing the DNS settings all users exported their mailboxes as pst files
DNS was changed so mail for the domain routed through 365
Users were given instructions on how to created a new Outlook profile and sign into that using the Microsoft 365 option
They then imported their pst files into their new profile
Hope this helps
2 Replies
- I did something similar recently and we took the same approach as there were only 5 mail users so the process was:
Before changing the DNS settings all users exported their mailboxes as pst files
DNS was changed so mail for the domain routed through 365
Users were given instructions on how to created a new Outlook profile and sign into that using the Microsoft 365 option
They then imported their pst files into their new profile
Hope this helps
