Forum Discussion
'Suggested locations' shows incorrect capacity
- May 21, 2020
PeterRising Found this https://office365itpros.com/2019/08/28/populating-locations-outlook-places-service/ and in the comments below, reply 6, another person has the exact same issue. I believe I'm gonna follow Mr Redmonds advice (support case). Thanks for your reply Peter, appreciate it. Btw, really impressed by your contributions here. Great skills!
*updated* partial solution is to clear the cache in Outlook on the web (e.g. hit "x" on the suggested location) as the Outlook client populates it from there. Still no explanation why this is happening or how to solve it org. wide.
*updated* final answer from Microsoft premier support
"There is no way we can clear the suggested locations for all the users. I would like to inform you that it is not necessary that all the users are facing this issue. Users which have used this room in the past must be getting it as suggestion. There is no way we can remove the cached location for all the mailboxes from admin center or by running any power shell command."
So the capacity shown for the room mailbox in Exchange Online does not match the capacity shown in Outlook for that mailbox? Is that what you are seeing?
PeterRising Found this https://office365itpros.com/2019/08/28/populating-locations-outlook-places-service/ and in the comments below, reply 6, another person has the exact same issue. I believe I'm gonna follow Mr Redmonds advice (support case). Thanks for your reply Peter, appreciate it. Btw, really impressed by your contributions here. Great skills!
*updated* partial solution is to clear the cache in Outlook on the web (e.g. hit "x" on the suggested location) as the Outlook client populates it from there. Still no explanation why this is happening or how to solve it org. wide.
*updated* final answer from Microsoft premier support
"There is no way we can clear the suggested locations for all the users. I would like to inform you that it is not necessary that all the users are facing this issue. Users which have used this room in the past must be getting it as suggestion. There is no way we can remove the cached location for all the mailboxes from admin center or by running any power shell command."
- PeterRisingMay 22, 2020MVP
Thanks for sharing the article. Very useful read. It will be interesting to hear what Microsoft say about the issue,
Also, thank you for the kind words my friend. Really appreciated. I love trying to help people where I can, and I'm finding that when I can't, I am learning new things all the time from the great people of the community such as your good self!
And don't worry about the best response. People searching for this issue need to know what to do. Totally the correct thing to do!
- ChristianBergstromMay 27, 2020Silver ContributorFYI mate!
- PeterRisingMay 27, 2020MVP