Forum Discussion
MohannadGH
Jan 15, 2024Brass Contributor
"Show as Conversations" view in Outlook showing full directory path for the sent items
Hello There, I am experiencing a weird behavior in Outlook, as when users use the "Show as Conversations" option under view tab, their sent emails display name is shown as a full directory path e...
- Jan 22, 2024Hello Everyone,
The issue was related to a corrupted windows profile, and after conducting multiple tests to the OWA and using another windows profile, the issue was resolved.
Note that emails which was already sent will not be fixed. However, all new emails will not have this issue.
TAE_YOUN_ANN
Jan 17, 2024MVP
If there is a problem with your Outlook profile, you may experience strange behavior.
Try deleting and recreating your Outlook profile.
MohannadGH
Jan 17, 2024Brass Contributor
Tried it but did not work.
- TAE_YOUN_ANNJan 17, 2024MVPIn Outlook, if your display name contains special characters or invalid characters, you may experience strange behavior.
So check if there is any problem with your display name.- MohannadGHJan 17, 2024Brass ContributorThe display name has no special characters, only letters.
However, I am starting to this that it is related to a corrupted windows profile or outlook.