Forum Discussion
Tom Gould
May 03, 2018Brass Contributor
Shared mailboxes automapping broke and cannot be removed after hybrid migration
We migrated a user from Exchange to Office 365. The shared mailbox is still on premises in Exchange. The full access is working and i can see that the user can still open the mailbox via OWA (open an...
Deleted
May 03, 2018It should work just fine with the auto mapping, are you syncing the shared mailboxes OU location to Office 365?
Tom Gould
May 03, 2018Brass Contributor
VasilMichev - Understood and we have and are taking into account automapping as part of full end user migrations. Currently our issue is that we have migrated a select user group that are ok with losing automapping. The issue now is that after the user was migrated the mailbox is still "stuck" as automapped to the Outlook client. We cannot delete or remove it, I have tried everything on prem in powershell and AD, etc. Since it broken in a "stuck" automapped stated, we cannot add a secondary mailbox to Outlook.
Deleted - Automapping is working fine for remaining Exchange on prem users to Exchange and Office 365 to Office 365.