Forum Discussion
RetantionPolicy not visible inside Outlook and OWA (some mailboxes)
Hello, we have Exchange 2016 deployed on Windows Servers 2016 (with all patches installed, including CU16). Recently some our users reported that they don't see retention policys inside Outloo...
Hello Erik,
Did you try to restart the Mailbox Assistant service on the Exchange Server?
This service processes all retention labeling as well as applying the policies.
Maybe it's stuck for some reason?
And did you check if all the labels are correctly specified in the policy to the correct folders (personal vs default etc.)
Did you try to restart the Mailbox Assistant service on the Exchange Server?
This service processes all retention labeling as well as applying the policies.
Maybe it's stuck for some reason?
And did you check if all the labels are correctly specified in the policy to the correct folders (personal vs default etc.)
