Forum Discussion

Deleted's avatar
Deleted
Jan 27, 2017

Restoring Mailbox contents - Exchange online

Hello Champs,

 

We have a situation. We have already crossed retention period for mailbox. Is there any way where i can restore mailbox contents? MS has already restored account but unfortunately no data. :(

  • Facts you have to deal with:

     

    • Exchange Online does not have backups. Unless you arrange for third-party backups via Spanning or another provider. Native Data Protection ensures that data is retained for as long as it is needed.
    • Once data is permanently removed from Exchange Online, it's gone. Permanent is the important word here.
    • If you need to keep data, don't delete it... Items removed from the Deleted Items folder or via SHIFT/Delete will be permanently removed after the retention period for the mailbox expires. 

     

     

     

  • Facts you have to deal with:

     

    • Exchange Online does not have backups. Unless you arrange for third-party backups via Spanning or another provider. Native Data Protection ensures that data is retained for as long as it is needed.
    • Once data is permanently removed from Exchange Online, it's gone. Permanent is the important word here.
    • If you need to keep data, don't delete it... Items removed from the Deleted Items folder or via SHIFT/Delete will be permanently removed after the retention period for the mailbox expires. 

     

     

     

  • Unfortunately not, unless you have any 3rd party journaling or archiving solution - but I doubt you do based on your question.
    Sorry it's not ideal, but that's what it is.

Resources