Forum Discussion
Julian12
Jun 05, 2020Brass Contributor
Restore Teams private chat history to new mailbox
Hi, I'm having an problem with restoring Teams chat history to new user accounts and and their mailbox. I disabled Azure AD sync for a few users and deleted their account in the cloud tenant from t...
VasilMichev
Jun 05, 2020MVP
The chat data that's stored within the user's mailbox is only used for compliance purposes, it's not what the Teams client exposes. And there isn't any way to restore it in such scenario afaik, but you can always open a support case and ask.
Julian12
Jun 15, 2020Brass Contributor
Ok, thanks for your reply, I opened a support case and will see what they can do...
- madscientist5500Feb 25, 2022Copper Contributor
- Julian12Feb 25, 2022Brass Contributor
madscientist5500Hi, no, there was no result to this issue unfortunately.