Forum Discussion
Report message add-in and Shared Mailboxes
the inbuild report button available across all the outlook clients for both consumer and enterprise support shared and delegate please check this out - Built-in report button is available in Microsoft Outlook across platforms | Microsoft Community Hub
Well over a year later (almost three years after the OP, of which there are plenty of others out there) and this is still not supported.
How does this reflect on how seriously Microsoft's is taking the security of their customers? Their advertising talks the talk but this should be drowned out by such blaring negligence as this.
MicrosoftCheck this section - shared and delegate mailboxes are supported on Outlook for web. There is work ongoing to add support for other outlook clients
Thanks for the reply Dhairyya, I am aware that there are plugins for reporting, even that these plugins are already supported in Outlook across multiple platforms. I deploy them in my client's environments as standard. The issue here is very specific in that there is no ability for people to report emails when the emails are in a shared or delegate mailbox. This is, as I'm sure you can understand, a significant failure in the security design of the plug-ins, that Microsoft has well been aware of for a number of years now.
- Dhairyya_AgarwalAs you might be aware that we are implementing inbuild buttons for reporting across different outlook clients.
Outlook for web client this has landed with the support for shared and delegate mailbox reporting. Win32, Mobile and Mac outlook clients will add the support for inbuild button along with shared and delegate mailbox reporting.
The add-ins wont get this support. Please use the inbuild buttons- We have no choice but to use the plugins, until you finally get round to releasing the inbuilt buttons in the clients.