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Report message add-in and Shared Mailboxes
Microsoft has well explained the report message add-in in the link below but, the supportability for shared mailboxes is a missing piece. Has anyone managed to see this add-in on shared mailboxes ? I...
the inbuild report button available across all the outlook clients for both consumer and enterprise support shared and delegate please check this out - Built-in report button is available in Microsoft Outlook across platforms | Microsoft Community Hub
Dhairyya_Agarwal
Microsoft
MicrosoftToday the add-in does not read from the shared/delegate mailboxes. So not a supported scenario. We are working to address this when we roll out the outlook inbuild buttons for reporting stuff across all our outlook clients (OWA, desktop, mobile, MAC). There is no ETA for this now and there is no blog post and MC post around it.
If an employee has full delegate rights for a mailbox but is unable to correctly report or handle emails that are potentially a high risk or security threats, then this is a major product functionality and compliance failure.
Run through a scenario where a delegate fails to report/handle an email as phishing that then gets acted on, causing a security breach in the company. If these buttons are visible but non-functional then Microsoft are creating a significant legal risk for its customers.
Run through a scenario where a delegate fails to report/handle an email as phishing that then gets acted on, causing a security breach in the company. If these buttons are visible but non-functional then Microsoft are creating a significant legal risk for its customers.