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Report message add-in and Shared Mailboxes
Microsoft has well explained the report message add-in in the link below but, the supportability for shared mailboxes is a missing piece. Has anyone managed to see this add-in on shared mailboxes ? I...
the inbuild report button available across all the outlook clients for both consumer and enterprise support shared and delegate please check this out - Built-in report button is available in Microsoft Outlook across platforms | Microsoft Community Hub
No, the Report Message add-in does not work on shared mailboxes. This is a terrible oversight on the part of Microsoft, as we get as many or more spam and phishing messages to our shared mailboxes as we do to individual user mailboxes.
When you change accounts in Outlook, you can see the "Report" feature briefly come up on the ribbon, greyed-out, and then quickly disappear entirely. Only when you select a regular account will it remain active in the ribbon and usable.
When you change accounts in Outlook, you can see the "Report" feature briefly come up on the ribbon, greyed-out, and then quickly disappear entirely. Only when you select a regular account will it remain active in the ribbon and usable.