Forum Discussion
Report message add-in and Shared Mailboxes
the inbuild report button available across all the outlook clients for both consumer and enterprise support shared and delegate please check this out - Built-in report button is available in Microsoft Outlook across platforms | Microsoft Community Hub
When you change accounts in Outlook, you can see the "Report" feature briefly come up on the ribbon, greyed-out, and then quickly disappear entirely. Only when you select a regular account will it remain active in the ribbon and usable.
Gemma SeymourReport message works for the account you are signed in as - if you open local outlook or Outlook web as you it will allow you to report your emails.
if you open as the shared mailbox, it will allow you to report for that shared mailbox.
what you can do is open Outlook as you and then try and report messages in shared mailboxes, that appear down the side of Outlook, as these are just auto mapped and not the mailbox you are actually in - same as things like Rules & out of office, can only do when logged in as that account.
