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Report message add-in and Shared Mailboxes
Microsoft has well explained the report message add-in in the link below but, the supportability for shared mailboxes is a missing piece. Has anyone managed to see this add-in on shared mailboxes ? I...
the inbuild report button available across all the outlook clients for both consumer and enterprise support shared and delegate please check this out - Built-in report button is available in Microsoft Outlook across platforms | Microsoft Community Hub
How are you accessing the shared mailbox? If you open it as additional account or via the "open another mailbox" functionality in OWA, the add-in should be available.
OWA is not Outlook