Forum Discussion
Recepient list not auto populating
Did you ever figure this out? Same issue with one staff person who cannot email another staff person unless she types the full name. All other names populate but this one.
- Rajath_KrishnaFeb 06, 2024Copper Contributor
We tried some steps from internet, but it didn't work. But after some days it started popping up automatically. I am glad it resolved by itself.
. Also, if you keep sending E-mails to that person frequently then it will show I think so but not sure.
- ccsadmin22Feb 06, 2024Copper Contributor
Rajath_Krishna thank you for replying, I figured it's yet another Glitch with Microsoft, they have had a LOT lately. We had all our customers dissapear from Bookings, I'm talking hundreds of them, and the ticket I opened stayed unanswered for 2 weeks, the names came back the next day. She has typed the name in several times but for this one user it does not work, not in WA either.