Forum Discussion
User is unable to login to Mailbox
Hello experts, We are in Hybrid environment and one of the user which was recently re-enabled an AD account as the user is returned back to us, is unable to login to mailbox Steps we done Re-enabl...
Is there any chance of losing the users mailbox or one drive data during this process
Mani333
Mailbox Data in the Information Store in Exchange Online is keept for 30 Days (just like on your OnPrem Exchange Server).
How long was he away?
User mailbox having around 12gb of data after re-enabling that account.
Is it fixed now?
You need to check the roles assigned to the user. this is common with users with conflicting Entra ID roles.
If user is an admin, take out all roles and leave only GA role.
