Forum Discussion

Copper Contributor

Jul 23, 2020

unable to delete email in deleted item

I try unable to delete the email in deleted item It shows this error "Some items cannot be deleted. They were either moved or already deleted or access was denied" I also try to migrate this...

MVP

Jul 24, 2020

Interesting, so it seems the issue is with the quota, not the actual used size. I suppose you can try setting the quota to a lower value, preferably on the database level so that other mailboxes don't run into the same issue.

AlvinKang

Copper Contributor

Jul 27, 2020

VasilMichev

I had set the RecoverableItemQuota to 30GB and RecoverableWarningQuota to 20GB

Office365 Migration still have the same error on

AlvinKang
Copper Contributor
Jul 30, 2020
AlvinKang

When i check mailbox statistics by database , it show 26553mb in deleted item.

So i try to move that mailbox to into another database ( another exchange Server), it show 0mb in deleted item.

now i will try to move it to office365. Hope it will work.