Forum Discussion
The sudden removal of public folder access in outlook on the web
Bhalchandra_Atre-MSFT Any chance of explaining why the sudden change? Also why this change is not documented anywhere or mentioned in the message centre.
Why is Owa not allowed to use shared contacts in any way now either via public folders or via a shared contacts folder in a shared mailbox?
Bhalchandra_Atre-MSFTMicrosoft
technonath You can find the announcement here - https://techcommunity.microsoft.com/t5/microsoft-365-blog/new-improved-contacts-on-outlook-web-app/ba-p/3639773
The way forward is to use Outlook desktop client to access/manage public folders contacts
- This is total rubbish - so you have removed public folder access to contacts and say "just use outlook for windows!" - so how are mac & linux users supposed to access those contacts now ?
Why was this change not communicated through the message centre to you customers before you did it ? Why was the blog post not made in the exchange blog which is where I expect to look for changes to Exchange?2 months on and no answers on this, no clarity about what is happening regarding public folder contacts and no explanation of alternative methods of how contacts sharing between users is supposed to work now in outlook on the web.
Please Bhalchandra_Atre-MSFT we need clarity on this matter.