Forum Discussion
The sudden removal of public folder access in outlook on the web
Microsofttechnonath Access to mail and calendar type PFs will continue working fine in OWA. The banner indicates Users will not be able to access Public Folders contacts from People Hub in Outlook Web App. Please visit People Hub in Outlook desktop to view and manage Public Folder(s) contacts.
Bhalchandra_Atre-MSFT Any chance of explaining why the sudden change? Also why this change is not documented anywhere or mentioned in the message centre.
Why is Owa not allowed to use shared contacts in any way now either via public folders or via a shared contacts folder in a shared mailbox?
- Still no reply ? Please, please can we have some answers
- Bhalchandra_Atre-MSFT
technonath You can find the announcement here - https://techcommunity.microsoft.com/t5/microsoft-365-blog/new-improved-contacts-on-outlook-web-app/ba-p/3639773
The way forward is to use Outlook desktop client to access/manage public folders contacts
- This is total rubbish - so you have removed public folder access to contacts and say "just use outlook for windows!" - so how are mac & linux users supposed to access those contacts now ?
Why was this change not communicated through the message centre to you customers before you did it ? Why was the blog post not made in the exchange blog which is where I expect to look for changes to Exchange?
- Also even stranger - 3 of us in the same tenant get this message - but 1 person in our tenant still has the ability to access the public folders. - This is a total mess.