Forum Discussion

Iron Contributor

Nov 10, 2022

The sudden removal of public folder access in outlook on the web

Last week access to public folders was removed from outlook on the web with no announcement, does anyone know why? and why was the message centre not used to communicate this change ? Now you ge...

MVP

Nov 10, 2022

I still have access to them in OWA, but adding Gabe_Bratton just in case.

Gabe_Bratton

Microsoft

Nov 10, 2022

I'm not aware of this change. The only issue I am tracking with Public Folders is that Owners can no longer delete them from the UI and temporarily have to use Powershell, https://learn.microsoft.com/en-us/alchemyinsights/owner-cannot-delete-public-folder

I'll ping my peers and ask them to post if they know anything about this change.

technonath
Iron Contributor
Nov 10, 2022
Gabe_Bratton Thank you for trying to find out about this, here is a screenshot of the message that we now see. It is so frustrating that communication of changes is now so disjointed in Microsoft.
- Bhalchandra_Atre-MSFT
  Microsoft
  Nov 10, 2022
  technonath Access to mail and calendar type PFs will continue working fine in OWA. The banner indicates Users will not be able to access Public Folders contacts from People Hub in Outlook Web App. Please visit People Hub in Outlook desktop to view and manage Public Folder(s) contacts.
  - technonath
    Iron Contributor
    Nov 11, 2022
    Bhalchandra_Atre-MSFT Any chance of explaining why the sudden change? Also why this change is not documented anywhere or mentioned in the message centre.
    
    Why is Owa not allowed to use shared contacts in any way now either via public folders or via a shared contacts folder in a shared mailbox?