Forum Discussion
Cutover Migration from Exchange 2016 to 365 - MigrationProvisioningPermanentException
1. Basic preparation
Make sure Exchange 2016 has installed the latest updates
Prepare a Microsoft 365 global administrator account
Organize all the mailbox lists that need to be migrated
2. Simple 3-step migration method
Step 1: Set up the migration
Log in to Microsoft 365 administrator center
Enter into the "Exchange" > "Migration" page
Select the "Clip Migration" option
Upload the CSV file containing the mailbox list
Step 2: Start synchronization
The system will start the initial synchronization automatically
Wait for the synchronization to complete (usually a few hours for small mailboxes)
Check whether there is any error message
Step 3: Finish the switchover
Arrange an out-of-work time slot
Click "Finish Migration" button
Update the DNS records to point to Microsoft 365
Notify users to use the new mailboxes
3. Checking after the Migration
Check a few mailboxes randomly Check whether mailboxes are complete
Test whether sending and receiving emails are normal
Ensure all users can log in
A cutover Exchange migration doesn't support using a CSV file because all on-premises user mailboxes are migrated to Microsoft 365 or Office 365 in a single batch.
https://learn.microsoft.com/en-us/exchange/mailbox-migration/csv-files-for-migration