Forum Discussion
Primary Name Server Not Listed At Parent
Generally speaking, if that's the only error found, you can ignore it. It's a problem with the name servers (mismatch between the parent zone/your registrar and your domain zone). In some cases it can be by design, but in any case it's something you should address with your domain registrar.
VasilMichevhello my domain isp claims to have already added the records,
But when I do a health check I get the error above.How can solve this?
- VasilMichevOct 06, 2019MVP
It can take up to 72h for records to propagate, be patient. Although with the TTL settings shown on your screenshot it should be quite fast...
- hemdan875Oct 09, 2019Copper Contributor
Hello Vasil VasilMichev I think I have a problem with my tenant.
Because when I check mxtoolbox the records have updated.
Thanks though.....
- VasilMichevOct 09, 2019MVP
You can always open a support case and work with the engineers to resolve this.