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aras1505's avatar
aras1505
Copper Contributor
Sep 12, 2025

Outlook Web – "Ghost" Categories in People (Contacts) That I Cannot Manage

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  • aras1505's avatar
    aras1505
    Copper Contributor

    Hello everyone,

    In Outlook Web (Outlook on the web), under the People (Contacts) view, I see some categories that I cannot manage. These categories do not appear in the category settings list (where you can normally rename or delete them). They also have no contacts associated with them – I suspect they are leftovers from old contact imports.

    Question: How can I remove these “ghost” (or “zombie”) categories from the Contacts view in Outlook Web?

    Thanks in advance for any help!

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