Forum Discussion
VezFigo
Jan 03, 2023Copper Contributor
(Outlook) Search issue after upgrade to build 15831.20190
Hi, After we've upgrade Outlook to version 15831.20190, I've noticed an issue when searching. Once I search for something, the Results loading bar keeps scrolling and the search it doesn't return al...
Huaiping_Xue
Jan 03, 2023Copper Contributor
hi, if all clients are on cache mode, you may try to rebuild the index for those clients. Meanwhile, does the issue happen to all clients when you search anything?
VezFigo
Jan 03, 2023Copper Contributor
Hi,
Thank you for the quick response. Yes, this issue happens for all clients and I've already tried to rebuild the index. I think this issue is about the 15831.20190 and later versions because it doesn't happen with the build 15726.20202.
The strange thing is that this problem occurs even when Outlook is offline.