Forum Discussion

Off2w0rk's avatar
Off2w0rk
Brass Contributor
Dec 06, 2016

Outlook - Certificate has been revoked

Hi all,   not sure if anyone has experienced it, but we are getting tthis error multiple times a day when using outlook. It says :   Outlook.office365.com Information you Exchange with this sit...
2016
exchange online
office 365
Jeffrey Baltezegar's avatar
Jeffrey Baltezegar
Copper Contributor
Nov 16, 2017

Thanks for your update.  Are you seeing this problem intermittently as well?  I haven't been able to generate the message on-demand.

 

I had to call Microsoft twice yesterday just to get them to call back. When they did, the support "engineer" finally sounded as though she was taking this issue seriously.

 

I also contacted DigiCert support, who confirmed that the certificate is not revoked.

Hap's avatar
Hap
Brass Contributor
Nov 16, 2017
Jeffrey Baltezegar wrote:

Thanks for your update.  Are you seeing this problem intermittently as well?  I haven't been able to generate the message on-demand.

 

I had to call Microsoft twice yesterday just to get them to call back. When they did, the support "engineer" finally sounded as though she was taking this issue seriously.

 

I also contacted DigiCert support, who confirmed that the certificate is not revoked.

Yes it was very intermittent. Sometimes every day and then not for a few weeks. I haven't had the error in more than two months now. Our casenr was 117052315783924, you can refer to that if you wish.

 

PS I just realized you didn't ask me but Jane. In any case extra info supplied.

  • Jeffrey Baltezegar's avatar
    Jeffrey Baltezegar
    Copper Contributor
    Nov 16, 2017

    Thank you for the info, I'm sure it will help out to have an established case for them to reference.