Forum Discussion
Online - Data retrieval failures occurred
One of 3 Exchange Servers running on Windows Server 2019 returns "Online - Data retrieval failures occurred" I have tried to fix it by following this https://blog.expta.com/2022/11/fix-for-online-data-retrieval-failures.html
I have also tried:
cd C:\Windows\System32\wbem\Autorecover
Now, /f %s in ('dir /b *.mof *.mfl') do mofcomp %s
However, neither do not seem to fix it. Do you have any other suggestions?
Thank you in advance
Hi Wachtell,
to resolve your issue, you can try these steps:
Change a Registry Keyword: Another user reported success by modifying a registry keyword. Make the following change:
- Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic]
- Modify "Enabled=dword:1" to "Enabled=dword:0"
Increase the MaxEnvelopeSizekb: You can try increasing the MaxEnvelopeSizekb. Here's how:
- Run Powershell as Administrator
- Execute the command: Set-WSManInstance -ResourceURI winrm/config -ValueSet @{MaxEnvelopeSizekb = “700”}
Server Manager problem: Online - Data retrieval failures occurred - Microsoft Community Hub
Server Manager problem: Online - Data retrieval failures occurred - Microsoft Q&A
2 Replies
Hi Wachtell,
to resolve your issue, you can try these steps:
Change a Registry Keyword: Another user reported success by modifying a registry keyword. Make the following change:
- Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic]
- Modify "Enabled=dword:1" to "Enabled=dword:0"
Increase the MaxEnvelopeSizekb: You can try increasing the MaxEnvelopeSizekb. Here's how:
- Run Powershell as Administrator
- Execute the command: Set-WSManInstance -ResourceURI winrm/config -ValueSet @{MaxEnvelopeSizekb = “700”}
Server Manager problem: Online - Data retrieval failures occurred - Microsoft Community Hub
Server Manager problem: Online - Data retrieval failures occurred - Microsoft Q&ALeonPavesicThank you for pointing me in the right direction. Changing the registry key did help and the error did not return on reboot. I ran a healthcheck.ps1 afterwards and it did not come up with any errors. I see some worries about changing the registry key online. Do you know what the registry key relates to and if this solution is safe?
