Forum Discussion
Online - Data retrieval failures occurred
- Feb 19, 2024Hi Wachtell, to resolve your issue, you can try these steps: - Change a Registry Keyword: Another user reported success by modifying a registry keyword. Make the following change: - Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic]
- Modify "Enabled=dword:1" to "Enabled=dword:0"
 
- Increase the MaxEnvelopeSizekb: You can try increasing the MaxEnvelopeSizekb. Here's how: - Run Powershell as Administrator
- Execute the command: Set-WSManInstance -ResourceURI winrm/config -ValueSet @{MaxEnvelopeSizekb = “700”}
 
 Server Manager problem: Online - Data retrieval failures occurred - Microsoft Community Hub 
 Server Manager problem: Online - Data retrieval failures occurred - Microsoft Q&A
Hi Wachtell,
to resolve your issue, you can try these steps:
- Change a Registry Keyword: Another user reported success by modifying a registry keyword. Make the following change: - Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-Kernel-IoTrace/Diagnostic]
- Modify "Enabled=dword:1" to "Enabled=dword:0"
 
- Increase the MaxEnvelopeSizekb: You can try increasing the MaxEnvelopeSizekb. Here's how: - Run Powershell as Administrator
- Execute the command: Set-WSManInstance -ResourceURI winrm/config -ValueSet @{MaxEnvelopeSizekb = “700”}
 
Server Manager problem: Online - Data retrieval failures occurred - Microsoft Community Hub
Server Manager problem: Online - Data retrieval failures occurred - Microsoft Q&A
- WachtellFeb 22, 2024Copper ContributorLeonPavesicThank you for pointing me in the right direction. Changing the registry key did help and the error did not return on reboot. I ran a healthcheck.ps1 afterwards and it did not come up with any errors. I see some worries about changing the registry key online. Do you know what the registry key relates to and if this solution is safe?