Forum Discussion
Not receiving emails
Hi, My LeslieKalk.com domain isn't receiving any emails. Can you help? Thanks.
HidMov Thanks for your thoughtful answer. This is exactly where Microsoft Support sent me to get help, so now I'm extra, extra confused. I just need someone to help get this fixed. I don't see the link to support that you indicated on your screen shot. Is that on another website?
Cheers, Leslie
Hi LaLa1234
Yes that link is in the Office365 portal which I believe you use for emails. To reach it can I ask that you try the following:
Go to https://portal.office.com
If it asks for your username and password, pop in your email address and password. If not, it may pass you straight over.
If it opens, in the list of icons see if you can find a 'admin' icon like the one highlighted below
When you click on that, it should open up a new tab. The support stuff should be down the left hand side. if you don't see it, see if there is open to expand.
Thanks,
Mark