Forum Discussion
New Employee Email Setup Best Practices?
What is the best way to set up an email for a new person? When a staff member quits, and a new person is hired? I want the new person to be able to read old email of the former staff, I want the...
We assign an Exchange license for a new hire.
When a staff person leaves we put an In Place Hold on their mailbox to preserve it for eDiscovery. We put an out of office message that they are no longer with the company and to contact another staff person. After 30 days we remove the license.
If we want someone to access the former employee's mailbox then we give them Full Access for 30 days. This allows them to move any email out and respond to any e-mails that arrive in that 30 day window. We definitely don't want an ex-employees e-mail address to stay around longer and it is under very rare circumstances that we allow a mailbox to stay around longer than 30 days.