Forum Discussion
My Personal Meeting Invites Going to Shared Mailbox
Hello Everyone,
I am encountering a problem that I cannot seem to resolve. Whenever I receive a meeting invite, it not only appears in my personal inbox but also in the inbox of a shared mailbox to which I belong. This issue has been persistent since I started at the company, and our Exchange Admin has been unable to determine the cause.
I have verified that I do not have any rules set up in Outlook to forward these invites to the shared mailbox, nor do I have any delegation or sharing settings enabled. Interestingly, I am the only member of this shared mailbox experiencing this problem.
I am using Outlook for Mac. Has anyone else encountered this issue and, if so, how did you manage to fix it?
Thank you!
1 Reply
Since you are an admin, the easiest method to determine the cause for this is to run a message trace, the detailed one. The results will tell you why the message is being forwarded, and you can take it from there. https://learn.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/message-trace-modern-eac
Most likely you have a transport rule set up, or the shared mailbox is configured as your calendar delegate. You can check the former via the EAC, the latter via Get-CalendarProcessing.
