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Hilda_Steyn's avatar
Hilda_Steyn
Copper Contributor
Jun 05, 2023

Mails show as read, even though not read

Two senior people in our organisation have a problem. When emails are addressed to both of them, the email shows 'read' for both, as soon as the one opens it.  I tried everything I could find to sol...
  • Deleted's avatar
    Deleted
    Jun 05, 2023

    Hi Hilda_Steyn 

    did you check the permissions and delegation in both mailboxes?

     

     

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