Forum Discussion

GLA365's avatar
GLA365
Copper Contributor
Sep 02, 2019
Solved

Mailbox Limitations

Hi All, Newbie here!!

 

I have subscribed to 365 for my organisation, we are a small company with only 3 licenses required for our directors. these are set up and emails working having connected our domain and migrated over our old emails to the new server. the problem I have is that we have a number of selected partners/contractors that have been given email addresses with our domain for when they work for us. I have noticed that those emails have not transferred across as there is no licence for them to attach to but also they cannot be used now on the old server due to the trnsfer to the microsoft environment. 

 

I would like for all of these additional email addresses to continue working in the way that they always have and keep our directors within the 365 environment. Is this possible? if so how would I go about configuring both systems to work in this way?

 

Many thanks

  • Hi GLA365,

    There are a few options here

    1.) You would purchase mailboxes and licences and move them over. They don't need to be full Office 365 licences, if it's only mailboxes they use you could use Exchange Online Plan 1 licences which are cheap. Or even cheaper is Kiosk mailboxes which are online only and have a 2Gb limit.

    2.) If they are not having mailboxes going forward and using their own mailboxes then you would simply use mail contacts to forward onto these mailboxes

    3.) If you leave the mailboxes on the old server you can use a send connector in Exchange Online and set the domain to non-authoritative to relay mail to the old server. On the other end (the old end) forward the old mailboxes to the new mailboxes (the onmicrosoft address not the main domain). The issue here is that you would put the systems into a form of coexistence meaning added overhead, split address books, and not being able to shut down the old platform (which I am guessing is the point).

    This situation often occurs where organisations have something like a very old exchange server, a linux platform or imap platform not previously paid for. It is generally recommended to get them onto Exchange Online/365 and then charge the partners/consultants for the mailboxes. This is for several reasons including better security (I.e. implementing MFA), unified address book, data compliance, modern aligned apps etc.

    Hope that answers your questions!

    Best, Chris
  • Hi GLA365,

    There are a few options here

    1.) You would purchase mailboxes and licences and move them over. They don't need to be full Office 365 licences, if it's only mailboxes they use you could use Exchange Online Plan 1 licences which are cheap. Or even cheaper is Kiosk mailboxes which are online only and have a 2Gb limit.

    2.) If they are not having mailboxes going forward and using their own mailboxes then you would simply use mail contacts to forward onto these mailboxes

    3.) If you leave the mailboxes on the old server you can use a send connector in Exchange Online and set the domain to non-authoritative to relay mail to the old server. On the other end (the old end) forward the old mailboxes to the new mailboxes (the onmicrosoft address not the main domain). The issue here is that you would put the systems into a form of coexistence meaning added overhead, split address books, and not being able to shut down the old platform (which I am guessing is the point).

    This situation often occurs where organisations have something like a very old exchange server, a linux platform or imap platform not previously paid for. It is generally recommended to get them onto Exchange Online/365 and then charge the partners/consultants for the mailboxes. This is for several reasons including better security (I.e. implementing MFA), unified address book, data compliance, modern aligned apps etc.

    Hope that answers your questions!

    Best, Chris
    • GLA365's avatar
      GLA365
      Copper Contributor

      ChrisHoardMVP 

      Thanks Chris, Option 3 is probably what I am looking for at this point. I will speak to my web host and see if we can make this all connect together. Thanks again

      Graeme

Resources