Mailbox archive doesn't work

Question

Hello everyone,
we have a problem with a mailbox. We have created the archive for the mailbox, but it is not being archived.

We also waited 7 days and also tried to start archiving via powershell.

Unfortunately everything was unsuccessful.

Do you perhaps have another solution for me?

vasilmichev · Answer

Did you assign any retention policies/tags? Is this for Exchange Online or on-premises?

veith1977 · Answer

VasilMichev&nbsp;yes we have a &nbsp;retention policie/tag. It‘s a Exchange online.&nbsp;

vasilmichev · Answer

Check the status of the MFA processing for the mailbox as detailed here: https://practical365.com/understanding-the-exchange-mailbox-folder-assistant/
In particular, check the ELCLastSuccessTimestamp and the number of updated folders/items.

frankygoestoch · Answer

same problem here. any other solution?&nbsp;

taeyounann · Answer

If possible, try archiving a different mailbox to see if the issue is specific to one mailbox or more widespread.

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