Forum Discussion

Veith1977

Copper Contributor

Apr 13, 2024

Mailbox archive doesn't work

Hello everyone, we have a problem with a mailbox. We have created the archive for the mailbox, but it is not being archived. We also waited 7 days and also tried to start archiving via powershell. ...

MVP

Apr 13, 2024

Did you assign any retention policies/tags? Is this for Exchange Online or on-premises?

Veith1977
Copper Contributor
Apr 13, 2024
VasilMichev yes we have a retention policie/tag. It‘s a Exchange online.
- VasilMichev
  MVP
  Apr 14, 2024
  Check the status of the MFA processing for the mailbox as detailed here: https://practical365.com/understanding-the-exchange-mailbox-folder-assistant/
  In particular, check the ELCLastSuccessTimestamp and the number of updated folders/items.