Forum Discussion
Mathieu-v
May 05, 2022Copper Contributor
INBOX subfolders replication to in-place archive issue
A couple of months ago I contacted Microsoft support about an issue with mailbox archiving on INBOX subfolders. The support engineer replied me: "after doing some testing on my own tenant it look...
VasilMichev
May 06, 2022MVP
What kind of tag though, is it Inbox or Default type?
Mathieu-v
May 10, 2022Copper Contributor
Hey Vasil,
This is the configuration in the Exchange admin center:
Retention tag > "custom retention tag 6 months archive" > Retention action: Move to Archive - Retention Period: When the item reaches 180 days
Retention policy > "custom retention policy 6 months archive" > link "custom retention tag 6 months archive"
User mailbox > mailbox features > Retention policy > "custom retention policy 6 months archive"
- VasilMichevMay 10, 2022MVPIf it's using the Archive action, it's either a Default tag, or a Personal one. You mentioned you don't have any personal tags above, so I'll assume it's a Default one. Which puts you in the same configuration as my own mailbox, and for me Inbox subfolders are being correctly processed by the "parent" folder retention settings. So I still question that engineer's statement.