Forum Discussion
28GREKA
Jan 11, 2023Copper Contributor
IMPOSSIBLE TO VERIFY ACCOUNT INFORMATION FROM THE MAIL APP EXCHANGE - IPHONE TRYING TO SIGN IN
Hello 🙂 We have an issue with trying to sign in into the mail app from an Iphone (I phone 12)... We think the problem might be the apple device... we tried a lot of stuff... like updating ios,...
28GREKA
Jan 12, 2023Copper Contributor
Hi! Thank u very much 🙂
unfortunately we did it and didn't work... 😞
unfortunately we did it and didn't work... 😞
RGijsbersRademakers
Jan 12, 2023Iron Contributor
Have you checked the AzureAD SignIn logs? There's an AzureAD App registration related to modern authentication for the apple mail app. You probably need to give consent to that app registration and add the user to it to be able to authenticate correctly. In the SignIn logs you should see SignIn failures to that app.