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fedoracore's avatar
fedoracore
Copper Contributor
Jan 20, 2020
Solved

I am trying to understand the mailbox size.

I am trying to understand the mailbox size. We have a on prem Exchange server. Please see the picture below, why is there discrepancy between what is shown on Outlook client and the Exchange server itself . Left side is the Outlook client, the right side is Exchange server one. 

  • fedoracore What you see on ECP, whatever version of Exchange or Exchange online if you are using includes all data in IPM except Recoverable items ( deleted items in this case ) whch is shared across your IPM and non-ipm data folders.

     

    IPM contains the default front end folders like inbox, sent items drafts , etc and deleted items (partially) , when an item is deleted from deleted items and it moves to recoverable items folder (Last chance) it moves into NON-ipm which is separate from Mailbox regular statistics and hence displays the same on ECP/Admin Center which is different from your Outlook statistics.

     

    For Best results, always run below command to fetch statistics which will give you exact data a mailbox is consuming Technically from backend mailbox database.

     

    Get-MailboxStatistics user@domain.com | FL 

     

    Also for getting information about each specific folder and how much data your recoverable items folders are consuming - 

     

    Get-MailboxFolderStatistics user@domain.com | Select Name , Foldersize , Itemsinfolder

     

    For specific to Recoverable items run below - 

     

    Get-MailboxFolderStatistics user@domain.com -FolderScope Recoverableitems | Select Name , Foldersize , Itemsinfolder

     

     

    https://docs.microsoft.com/en-us/exchange/policy-and-compliance/recoverable-items-folder/clean-up-deleted-items?view=exchserver-2019

     

    https://docs.microsoft.com/en-us/exchange/security-and-compliance/recoverable-items-folder/recoverable-items-folder

     

    https://docs.microsoft.com/en-us/exchange/policy-and-compliance/recoverable-items-folder/recoverable-items-folder?view=exchserver-2019

     

    Cheers !!

    Ankit Shukla

     

4 Replies

  • ankit shukla's avatar
    ankit shukla
    Iron Contributor

    fedoracore What you see on ECP, whatever version of Exchange or Exchange online if you are using includes all data in IPM except Recoverable items ( deleted items in this case ) whch is shared across your IPM and non-ipm data folders.

     

    IPM contains the default front end folders like inbox, sent items drafts , etc and deleted items (partially) , when an item is deleted from deleted items and it moves to recoverable items folder (Last chance) it moves into NON-ipm which is separate from Mailbox regular statistics and hence displays the same on ECP/Admin Center which is different from your Outlook statistics.

     

    For Best results, always run below command to fetch statistics which will give you exact data a mailbox is consuming Technically from backend mailbox database.

     

    Get-MailboxStatistics user@domain.com | FL 

     

    Also for getting information about each specific folder and how much data your recoverable items folders are consuming - 

     

    Get-MailboxFolderStatistics user@domain.com | Select Name , Foldersize , Itemsinfolder

     

    For specific to Recoverable items run below - 

     

    Get-MailboxFolderStatistics user@domain.com -FolderScope Recoverableitems | Select Name , Foldersize , Itemsinfolder

     

     

    https://docs.microsoft.com/en-us/exchange/policy-and-compliance/recoverable-items-folder/clean-up-deleted-items?view=exchserver-2019

     

    https://docs.microsoft.com/en-us/exchange/security-and-compliance/recoverable-items-folder/recoverable-items-folder

     

    https://docs.microsoft.com/en-us/exchange/policy-and-compliance/recoverable-items-folder/recoverable-items-folder?view=exchserver-2019

     

    Cheers !!

    Ankit Shukla

     

      • fedoracore's avatar
        fedoracore
        Copper Contributor
        Actually looks like there is something else. I did not articulate it well

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