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I am not able to see shared folder
User1 is sharing a folder to User2 with owner permissions. But User2 didn't received any mail related to that. On adding the username of User1 there is the msg that User2 does not have access permiss...
Hi, yname2480! I understand that you need the user2 be able to see the folder of user1.
You need to grant user2 with the folder visible permission on the root folder. If it's already the root folder (not a subfolder of the default folders such as inbox), you need to grant the folder visible permission on the Top of Information Store or on the account. Please see screenshot:
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