Forum Discussion
How to resolve Junk email validation error
Hi,
The error message you're encountering, "Junk email validation error," suggests that there is an issue with the email address you're trying to add to the TrustedSendersAndDomains list. This may be due to a number of reasons, including:
-
Invalid email address format: Make sure that the email address is entered in a valid format.
-
Email address not found: Verify that the email address exists and is in use.
-
Address already in the list: Check if the email address is already in the TrustedSendersAndDomains list and remove it if necessary.
-
Permission issues: Ensure that you have the appropriate permissions to modify the mailbox's junk email configuration.
You can try to resolve the issue by checking these possible causes and updating the email address or your permissions as needed.
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- To answer your questions:
1. I had approximately 5200 accounts an only receive errors on 13-15
2. I'm adding an address, idk how this applies
3. I check the Safe Sanders list for the address and only add it if doesn't exist.
4. The account I'm testing with has Global Administrator permissions
Thankyou for the help!
